All Systems Operational
AWS US Operational
90 days ago
99.83 % uptime
Today
Platform Operational
90 days ago
99.93 % uptime
Today
FTP Service Operational
90 days ago
99.85 % uptime
Today
Connect & Mix - API Connectors Operational
90 days ago
99.65 % uptime
Today
Connect & Mix - Total Connect & Lite Connect Operational
90 days ago
99.66 % uptime
Today
Connect & Mix - Harmonization Center Operational
90 days ago
99.99 % uptime
Today
Connect & Mix - Measurements & Dimensions Operational
90 days ago
100.0 % uptime
Today
Visualize Operational
90 days ago
99.74 % uptime
Today
Analyze & Act Operational
90 days ago
99.85 % uptime
Today
AWS EU Operational
90 days ago
99.91 % uptime
Today
Platform Operational
90 days ago
99.99 % uptime
Today
FTP Service Operational
90 days ago
99.85 % uptime
Today
Connect & Mix - API Connectors Operational
90 days ago
99.89 % uptime
Today
Connect & Mix - Total Connect & Lite Connect Operational
90 days ago
99.91 % uptime
Today
Connect & Mix - Harmonization Center Operational
90 days ago
99.99 % uptime
Today
Connect & Mix - Measurements & Dimensions Operational
90 days ago
100.0 % uptime
Today
Visualize Operational
90 days ago
99.79 % uptime
Today
Analyze & Act Operational
90 days ago
99.88 % uptime
Today
Azure US Operational
90 days ago
99.93 % uptime
Today
Platform Operational
90 days ago
99.98 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - API Connectors Operational
90 days ago
99.9 % uptime
Today
Connect & Mix - Total Connect & Lite Connect Operational
90 days ago
99.9 % uptime
Today
Connect & Mix - Harmonization Center Operational
90 days ago
99.99 % uptime
Today
Connect & Mix - Measurements & Dimensions Operational
90 days ago
100.0 % uptime
Today
Visualize Operational
90 days ago
99.78 % uptime
Today
Analyze & Act Operational
90 days ago
99.87 % uptime
Today
Azure EU Operational
90 days ago
99.93 % uptime
Today
Platform Operational
90 days ago
99.99 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - API Connectors Operational
90 days ago
99.9 % uptime
Today
Connect & Mix - Total Connect & Lite Connect Operational
90 days ago
99.91 % uptime
Today
Connect & Mix - Harmonization Center Operational
90 days ago
99.99 % uptime
Today
Connect & Mix - Measurements & Dimensions Operational
90 days ago
100.0 % uptime
Today
Visualize Operational
90 days ago
99.77 % uptime
Today
Analyze & Act Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 13, 2021

No incidents reported today.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - Dear Customer,

The issue affecting your Datorama service has now been resolved and full service was restored. Please contact Support if you encounter any further issues.

We apologize for any inconvenience this may have caused. Ensuring customer success is our top priority.

Datorama Support
Apr 6, 21:31 UTC
Monitoring - We implemented a solution and are monitoring the instance performance levels.
Apr 6, 21:14 UTC
Update - We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
Apr 6, 20:06 UTC
Update - We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
Apr 6, 18:59 UTC
Update - We are continuing to work on a fix for this issue.
Apr 6, 18:59 UTC
Update - There’s a Salesforce Datorama service feature degradation. During a feature degradation, some components are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.
Apr 6, 18:07 UTC
Update - We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
Apr 6, 17:11 UTC
Update - We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
Apr 6, 16:20 UTC
Update - We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
Apr 6, 15:24 UTC
Identified - We isolated the issue to the Pivot Table and Widget features and are working to find the best path to resolution. We will provide an update in 60 minutes or sooner if we have more information.
Apr 6, 14:26 UTC
Investigating - There’s a Salesforce Datorama service feature degradation. During a feature degradation, some components are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.
Apr 6, 13:24 UTC
Apr 5, 2021
Resolved - Dear customer,

There was a Feature Disruption, which started at 08:30 UTC, April 5, 2021, affecting some users in the Salesforce Datorama environment. Service was restored at 09:00 UTC. Please contact Support if you encounter any further issues.

We apologize for any inconvenience this may have caused. Ensuring customer success is our top priority.

Datorama Support
Apr 5, 02:30 UTC
Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.