All Systems Operational
AWS US Operational
90 days ago
99.95 % uptime
Today
Platform Operational
90 days ago
99.96 % uptime
Today
Connect & Mix - API Connectors Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Total Connect & Lite Connect Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Harmonization Center Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Measurements & Dimensions Operational
90 days ago
100.0 % uptime
Today
Visualize Operational
90 days ago
99.88 % uptime
Today
Analyze & Act Operational
90 days ago
99.86 % uptime
Today
AWS EU Operational
90 days ago
99.95 % uptime
Today
Platform Operational
90 days ago
99.96 % uptime
Today
Connect & Mix - API Connectors Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Total Connect & Lite Connect Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Harmonization Center Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Measurements & Dimensions Operational
90 days ago
100.0 % uptime
Today
Visualize Operational
90 days ago
99.88 % uptime
Today
Analyze & Act Operational
90 days ago
99.86 % uptime
Today
Azure US Operational
90 days ago
99.96 % uptime
Today
Platform Operational
90 days ago
99.96 % uptime
Today
Connect & Mix - API Connectors Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Total Connect & Lite Connect Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Harmonization Center Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Measurements & Dimensions Operational
90 days ago
100.0 % uptime
Today
Visualize Operational
90 days ago
99.88 % uptime
Today
Analyze & Act Operational
90 days ago
99.86 % uptime
Today
Azure EU Operational
90 days ago
99.96 % uptime
Today
Platform Operational
90 days ago
99.96 % uptime
Today
Connect & Mix - API Connectors Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Total Connect & Lite Connect Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Harmonization Center Operational
90 days ago
100.0 % uptime
Today
Connect & Mix - Measurements & Dimensions Operational
90 days ago
100.0 % uptime
Today
Visualize Operational
90 days ago
99.88 % uptime
Today
Analyze & Act Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We’re performing planned platform maintenance between 05:30 and 06:00 UTC, on July 11, 2021. This maintenance of the Datorama platform will improve the application and prepare the site for future feature development. The Datorama platform will be unavailable for about 15 minutes. We apologize for any inconvenience.
Posted on Jun 15, 12:53 UTC
We’re performing planned platform maintenance between 09:30 and 10:00 UTC, on July 11, 2021. This maintenance of the Datorama platform will improve the application and prepare the site for future feature development. The Datorama platform will be unavailable for about 15 minutes. We apologize for any inconvenience.
Posted on Jun 15, 12:51 UTC
We’re performing planned platform maintenance between 05:30 and 06:00 UTC, on July 18, 2021. This maintenance of the Datorama platform will improve the application and prepare the site for future feature development. The Datorama platform will be unavailable for about 15 minutes. We apologize for any inconvenience.
Posted on Jun 15, 12:55 UTC
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021
Resolved - Dear Customer,

The issue affecting your Datorama service has now been resolved and full service was restored. Please contact Support if you encounter any further issues.

We apologise for any inconvenience this may have caused. Ensuring customer success is our top priority.

Datorama Support
Jun 23, 20:46 UTC
Monitoring - We implemented a solution and are monitoring the instance performance levels.
Jun 23, 20:32 UTC
Update - We are continuing to investigate this issue.
Jun 23, 20:25 UTC
Investigating - There’s a Salesforce Datorama service performance degradation. Users can access the Datorama service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Jun 23, 20:25 UTC
Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Resolved - Dear customer,

There was a Service Disruption, which started at 16:24 UTC, Jun 16, 2021, affecting all users in the AWS US Salesforce Datorama environment. Service was restored at 17:00 UTC.
Please contact Support if you encounter any further issues.

We apologise for any inconvenience this may have caused. Ensuring customer success is our top priority.

Datorama Support
Jun 16, 17:08 UTC
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Completed - The scheduled maintenance has been completed.
Jun 13, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 05:30 UTC
Scheduled - We’re performing planned platform maintenance between 05:30 and 06:00 UTC on June 13, 2021. This maintenance of the Datorama platform will improve the application and prepare the site for future feature development. The Datorama platform will be unavailable for about 15 minutes. We apologize for any inconvenience.
May 27, 14:56 UTC
Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.