Performance Degradation
Incident Report for Datorama
Resolved
Dear Customer,

The issue affecting your Datorama service has now been resolved and full service was restored. Please contact Support if you encounter any further issues.

We apologise for any inconvenience this may have caused. Ensuring customer success is our top priority.

Datorama Support
Posted Mar 17, 2021 - 18:02 UTC
Monitoring
We implemented a solution and are monitoring the instance performance levels.
Posted Mar 17, 2021 - 17:55 UTC
Update
We are continuing to investigate this issue.
Posted Mar 17, 2021 - 17:25 UTC
Investigating
There’s a Salesforce Datorama service performance degradation. Users can access the Datorama service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.
Posted Mar 17, 2021 - 17:23 UTC
This incident affected: AWS US (Platform).