Feature Disruption
Incident Report for Datorama
Resolved
Release activity on the data stream settings caused the issue. An unexpected fault was encountered after the release was completed. A decision was made to rollback and normal performance is restored.
Posted Feb 02, 2021 - 20:15 UTC
Monitoring
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information
Posted Feb 02, 2021 - 19:23 UTC
Investigating
There’s a Salesforce Datorama service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.
Posted Feb 02, 2021 - 18:23 UTC
This incident affected: AWS US (Connect & Mix - API Connectors, Connect & Mix - Total Connect & Lite Connect), Azure US (Connect & Mix - API Connectors, Connect & Mix - Total Connect & Lite Connect), Azure EU (Connect & Mix - API Connectors, Connect & Mix - Total Connect & Lite Connect), and AWS EU (Connect & Mix - API Connectors, Connect & Mix - Total Connect & Lite Connect).